The basic customer service approach of Charles C. Parks Co. is to take pride in offering our help in a personal and professional manner. We strive to be kind and understanding from a personal side - and to act promptly, thoroughly and professionally.

Our principle interest is providing you with quality products and dependable service, so that you - in turn - may provide the same to your convenience store customers.

Dorothy Burnley, Ext. 122
Dorothy has been with the Charles C. Parks Co. since 1990. She has worked in various areas of the company and can help you with receiving credit on items ordered in error, or on items shipped incorrectly in quantity or selection. Dorothy can help with order add-ons, special shipping arrangements, changes regarding your customer information, MSI transmission and troubleshooting, and any other service need.

Linda King, Ext. 102
Linda has been with the Charles C. Parks Co. since 1989. She has served in various areas which gives her an understanding of issues with ordering, product set up and customer purchase history. Linda processes pick up requests and credits related to deliveries and returns of guaranteed product due to damage or out-of-date. Linda is also experienced with MSI transmission problems.